Refund policy

Due to COVID-19 we are not currently accepting returns. 

If there is an issue with your order, please contact us within 3 business days of delivery to discuss.

Under normal circumstances, our return policy is as follows:

Gallivant Style does NOT offer refunds, however, we will offer a store credit which you can use towards a future purchase. Items must be returned within 7 days of the date you receive your order. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Shop@gallivantstyle.com. If your return is accepted, you will receive a response with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Return postage is the responsibility of the customer.

You can always contact us for any return question at Shop@gallivantstyle.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on swimsuits, undergarments, bodysuits due to the delicate nature of the item. Sale items or gift cards are also final sale.

Refunds
Refunds are only issued in the form of a store credit. We will notify you once we’ve received and inspected your return, and let you know if the refund in the form of a store credit was approved or not. If approved, you will receive an email. 

Order Not Delivered or Returned to Sender 

In the event that your order is returned to us as undelivered there will be a 15% restocking fee deducted from your refund. If we issue a refund it will be minus the restocking fee and shipping cost. Please ensure that your address is correct when you place your order.

By completing a purchase with us you are agreeing to our full return policy.

If you have any questions, please send an email to Shop@gallivantstyle.com